Information for New Patients

To comply with medicare requirements, an up-to-date referral is required in order for patients to be eligible for a medicare rebate as it relates to specialist consultation fees. A standard referral lasts for 12 months from a General Practitioner and 3 months from a Specialist. In order for your appointment to be confirmed a referral letter is required as soon as possible, most usually being sent from your GP

Urgent or emergency visits cannot be facilitated during a clinic but both doctors will assist with your medical needs should you be admitted to a hospital at which they have admitting rights. Should your medical problem be of an urgent/life-threatening nature, you should call an ambulance, visit your local GP or present at the Emergency Dept. of a hospital of your choice

COMMUNICATION

ChestCare’s telephone number is (08) 7077 3040 and it provides access to virtual office staff during business hours for making/changing appointments and leaving messages. This service also allows patients to leave messages out of office hours.
Email is the preferred method of communication to admin@chestcare.com.au, ChestCare’s Practice Manager, and appointment reminders will be sent via SMS.